Terms & Conditions

By using the Organic Grocer website, placing orders, or interacting with our services, you agree to the following terms and conditions. These may be updated periodically, and we encourage you to review them before making a purchase.

 

Product Information

All products listed on our website are described as accurately as possible. However, there may be slight variations in packaging, colour, or texture due to differences in batches or display settings. All images are for representation purposes only.

 

Pricing

All prices displayed on the website are in Indian Rupees and inclusive of applicable taxes, unless stated otherwise. Pricing may change without prior notice. In case of incorrect pricing due to technical errors, we reserve the right to cancel the order and refund the full amount.

 

Availability

Products displayed on our website are subject to availability. In the rare case that an item is out of stock after an order is placed, we will notify you and either offer a replacement or issue a full refund.

 

Shipping

Shipping timelines vary based on location and product type. An estimated delivery date will be provided at the time of dispatch. We strive to ensure timely delivery but cannot be held responsible for delays due to external factors such as courier partner issues or natural disruptions.

 

User Account & Conduct

By registering on our site, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account and password. Any misuse of the site, such as fraudulent activity or resale of goods, may lead to account suspension or legal action.

 

Liability

Organic Grocer is not liable for any indirect, incidental, or consequential damages arising from the use of products purchased on our platform. Our responsibility is limited to the value of the product purchased.

 

Jurisdiction

All disputes are subject to the jurisdiction of courts in Chennai, India.